Reference

How tt999 Handles Your Personal Information

Your account data, wallet activity, and device details are handled with care at tt999. This policy explains what we collect, why we collect it, and how you can request changes — access depends on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Wallet PrivacyMobile-First Data HandlingYour Rights, Clearly Stated
tt999 How tt999 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at tt999. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and session tokens. We send an OTP to your registered number for login verification, so access requires both your credentials and your phone.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which lobby sections get used most. You can block non-essential cookies in your browser without losing account access.

Data Retention

Active account data is kept while your account is open. After closure, we retain records for the period required under applicable rules, then delete or anonymise them.

Requesting Changes

To correct your name, contact details, or wallet information, message support from your registered email. Identity verification is required before any account data is changed.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about this policy, want to access your data, or need to report a concern, our support team handles privacy requests directly. Responses are sent to the contact details on your registered account.

Live Chat Start a chat from the lobby — available for account and privacy queries. We respond in the same session where possible.
Email Support Send your privacy request to our support address from your registered email. Include your account username so we can locate your record quickly.
Account Settings Some data corrections — like updating your contact number or wallet details — can be made directly inside your account settings without contacting support.

Common Questions About Your Data

Straight answers to what our account holders in Dhaka, Chittagong, and across Bangladesh ask most about how their data is used.

We collect your name, contact details, date of birth, and the payment method you register — such as your bKash or Nagad number. Device and session data is also logged when you access the lobby.

We share only what is needed to process your transactions — for example, passing your wallet number to bKash, Nagad, or Rocket to complete a deposit or withdrawal. We do not sell your data.

Email our support team from your registered address and ask for a data access request. We will verify your identity and send the relevant records to your registered contact details.

You can request deletion after closing your account. We will remove or anonymise your data once the mandatory retention period under applicable rules has passed.

Session cookies keep you logged in during your visit. Analytics cookies help us see which parts of the lobby are used most. You can disable non-essential cookies through your browser settings at any time.

Contact our support team via live chat or email from your registered account. Privacy concerns are escalated to our data handling team and we aim to respond within a reasonable timeframe.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.